Babilo
Website chat that works
Babilo is the chat agent that lives on your website. It welcomes visitors, answers their questions from your own prices and policies, and takes their details when they are ready. Anything it should not answer, it passes to your team, so no lead slips away after hours.
A helpful front desk, on every page.
Most website visitors leave without a word. Babilo greets them, answers the common questions in plain language, and turns interest into a lead or a logged issue, using only what you have told it.
Answers from your facts
Your services, prices, hours, area, and policies become the answers visitors get. If it is not in your facts, Babilo says it will pass the question to the team instead of guessing.
Captures the lead
When a visitor wants a quote or a callback, Babilo collects their name, contact, and what the job is, and drops a new lead straight into your CRM. You confirm before anything is sent.
Hands off cleanly
A complaint, an urgent problem, or anything that needs a person: Babilo logs it, flags the urgent ones, and promises a human will reach out. It never pretends to be one.
Babilo speaks only from the facts you give it. Anything it does not know, it passes to your team.
Businesses whose website is the front door.
Trades and local services win or lose work on the first reply. A visitor with a question at 9pm, a homeowner comparing two quotes, a customer with a problem: if nobody answers, they move on to the next name on the list.
Babilo answers right away, every hour, in your voice, and makes sure the details land with your team. It is your website earning its keep instead of just sitting there.
It only speaks from your facts.
Babilo answers from the facts you give it and nothing else. It cannot see or reveal other customers' information, and it will tell a visitor it does not know rather than invent a price or a promise. What it does not handle, a person does.
What Babilo delivers.
- Answers from your own services, prices, hours, area, and policies
- Captures leads (name, contact, job, location) straight into your CRM
- Logs complaints and problems, and flags the urgent ones
- Hands off to your team when something needs a person
- Says what it does not know instead of guessing
- English and French
- Your brand color and logo on the chat bubble
- Edit its facts, greeting, and tone anytime from your dashboard
- Built to stay private: it never sees or reveals other customers' information
Babilo works the front of your site. Your team stays in charge of every quote, booking, and reply.
Plans that match how busy your site is.
Every plan includes the full Babilo chat; the difference is how many conversations you get each month. A conversation is one visitor chat, however many messages it takes.
Tick what describes you to preview your price. Final pricing is confirmed at checkout or in your dashboard.
Annual saves 2 months and the US$199 setup is free.
Starter
US$49/mo
US$590 billed annually
Save US$118 a year, plus free setup
100 conversations / month
- The full Babilo chat: answer, capture, hand off
- English and French, your facts and branding
- A light plan for a quieter site
- Extra conversations: US$19 / 100
- Bring your CRM: US$199 setup + US$29/mo sync, setup free on annual
Growth Most popular
US$99/mo
US$1,190 billed annually
Save US$238 a year, plus free setup
400 conversations / month
- Everything in Starter, with more room
- Conversation transcripts and analytics
- The everyday plan for a busy website
- Extra conversations: US$19 / 100
- Bring your CRM: US$199 setup + US$29/mo sync, setup free on annual
Pro
US$249/mo
US$2,990 billed annually
Save US$598 a year, plus free setup
1,500 conversations / month
- Everything in Growth, with the most room
- The "Powered by Pluvo" badge removed
- Best value for a high-traffic site
- Extra conversations: US$19 / 100, or US$89 / 500
- Bring your CRM: US$199 setup + US$29/mo sync, setup free on annual
Conversations reset each month. Extra conversations: US$19 per 100, or US$89 per 500. Purchased blocks never expire, yours until used, drawn down after your monthly allowance. A one-time $199 setup applies per agent, free on annual, or credited back at 12 months on monthly. Bringing your own CRM? Integration is a separate US$199 setup, free on annual, plus US$29/mo for sync and maintenance. Already on PluvoWeb? Tick the box above for member pricing and add Babilo from your dashboard.